Adults learning to swim with Coach Alyce Ooi and MySwim Coaching

FAQs

Are you the right coach for me?

General

Why should I learn swimming from you?


If you’re an adult looking for swimming lessons, then you’ve come to the right place. We are the only swim school in Malaysia that specialises in adult coaching, which means, we have studied and coached more adults than any other swim school in Malaysia. Why is this important? Our bodies develop into different shapes and sizes as we become adults, which also means our bodies sit and move differently in the water from one person to the next. So contrary to what is commonly practised - a one-size fits all approach to all adults and to adults & children alike - we recognise how these differences play a major role in how you learn to swim and tailor our coaching to you accordingly. So if you've struggled to learn to swim in the past or you're still struggling, come give us a try!




Where are you located?


Our lessons are conducted at PJ Palms Sports Centre, Lorong Sultan, Seksyen 52, 46200 Petaling Jaya, Selangor. As we do not have a physical office, all lessons are by appointment only. If you would like to meet with us, you can book a trial or call us at 019-2177561 to book an appointment to meet with our Head Coach.




Can you come to my house/condominium to coach?


Yes! We can come to your house/condominium to coach. We cover a travelling distance of 10km from PJ Palms Sports Centre and charge a travelling fee of RM10-20/session, depending on your location.




What is your schedule?


We coach from 7am to 9pm, Monday to Sunday (including Public Holidays), by appointment only. You can view your coach’s availability and book your lesson at our online booking portal.




Do you coach kids?


Yes, we coach kids from 10 years and above; particularly in learn to swim if they are learning swimming for the first time or freestyle stroke correction for children and teens who take part in competitions. We do not coach children younger than 10 years of age, toddlers or babies. Just as we specialise in coaching adults and older children, there are specialists for toddlers and babies who would suit your children's needs better.




I am old, can I still learn to swim?


Yes! We get this question from people as young as 18 up to 75 which shows age is just a number and a limit we might be placing on ourselves. From our experience, yes you can learn to swim as an adult. In fact, adults learn to swim quicker than children because adults are able to understand instructions and practise on their own. We’ve seen this in hundreds of our students. When you see children swimming happily, what you don’t realise is that they have been taking lessons for years. We love teaching adults to swim because we love seeing the pride and sense of achievement in their faces when they’ve unlocked this new skill which they never thought possible.




Do you coach students with water phobia?


Yes we do. We are fully trained to help students with water phobia and we will be with you in the pool throughout the session. We understand the emotional and physical feelings you go through and we’ll patiently guide you to work through them.




Do you have a female coach?


Yes, we have female coaches. If you have a preference for a female or a male coach, please mention this to our admin when you book a trial or sign up for a package.




Are your coaches certified?


Yes, we are all certified coaches by the World Open Water Swimming Association (WOWSA) and certified lifesavers by the Life Saving Society of Malaysia (LSSM). Besides that, our team boasts certifications by Swim Smooth and World Triathlon. To get to know your coach, see here.




Is it safe to swim during the Covid-19 pandemic?


Yes. According to the World Health Organisation (WHO), ‘swimming in a well chlorinated pool is safe’, while the US Centre for Disease Control and Prevention (CDC) says that the ‘CDC is not aware of any scientific reports of the virus that causes COVID-19 spreading to people through the water in pools.' At the same time, we take additional precautions and adhere to strict Standard Operating Procedures ( SOPs). We will:

  • Ensure only coaches who are fully vaccinated will be teaching
  • Coach from the deck; but enter the water with you when necessary
  • Wear a face mask during coaching
  • Monitor the social distancing between coach, student and other swimmers
  • Sanitise shared equipment before and after use





Trial & Registration

I’m interested! How do I join your classes?


Great! You can contact us to book your trial or sign up for a package. You have a few options:




How much do you charge for a trial?


We charge RM65 for a 45 min trial session. This is a private session and the charge is for your coach’s time and expertise, given at a heavily discounted rate (our normal per session rates range between RM165 to RM215 per hour).




Can I cancel my booking?


Yes. Cancellations & class rescheduling must be made via our online booking portal at least 6 hours before your scheduled class. Class credits for late cancellations will be forfeited.




How do you take payments?


We prefer payments made via online banking to our account: CIMB BANK 8008396978 SWIM SMOOTH Please send a copy of your payment receipt to: hello@myswimcoaching.com. To make payments via credit card, a 5% processing fee is applicable. You can simply request to pay via credit card to our admin and she will process it for you.




What can I expect during a trial session?


The trial is a private coaching session. You'll be able to meet with your coach and experience how an actual lesson will be like, even picking up one or two swimming skills in this session. Feel free to ask your coach any questions you may have and discuss your goals to see if we are the right fit for you. If you have some previous swimming experience, this is where your coach will be able to assess your level and recommend the most suitable programme/ number of lessons for you.




What is the swimming attire and equipment needed for my classes?


When you come for class, you'll need:

  • A proper swimsuit
  • A pair of goggles
  • A swim cap
  • No equipment is necessary unless advised by your coach
Proper swimsuits are made of non-absorbent material specific for swimming such as Lycra or Nylon. You won't go wrong if you purchase them from the swimming department of any well known sports shop. For women, you could choose a regular one/two piece swimsuit or a modest swimsuit. For men, you can opt for swim trunks or jammers. Board shorts and rashguards are not advisable.

Check out www.swimshop2u.com and get 10% off with our discount code: SWIMSMOOTH




What are your terms and conditions?


1. Bookings

2. Cancellation policy
  • Any rescheduling/cancellation must be made through our online portal at www.myswimcoaching.com/bookings
  • Any rescheduling/cancellation must be done at least 6 hours in advance (preferably 24 hours in advance). Otherwise the prepaid credit will be forfeited and deemed as a no-show. The prepaid credit will be refunded if at least 6 hours notice is given.
  • In case of heavy rain, thunderstorm or lightning before/during the session, cancellation of the session by the coach will be replaced. If the session has commenced for more than 30 minutes, the remaining time will be added to the next session or arranged with the coach.
3. Payment and expiry
  • Full payment is required before the commencement of the first session
  • Payment is non-refundable
  • Package expiry (as stated in your invoice) cannot be extended, except in special & extenuating circumstances
  • Package is non-transferable




How do I book my classes?


You can book your classes at our online booking portal. You will need to have: 1. Signed up for an account at the online booking portal; and 2. A valid package of classes, which you can purchase by contacting our admin at 018-2888347.




What will happen to my package in the event of another lockdown?


Rest assured, we will put your package on hold over the duration of the lockdown and reinstate it when we can return to the pool so that you will not lose any unexpired credits during that period.





Beginners

Do you provide private lessons?


Yes, we provide private lessons on a 1-to-1 basis as well as private group lessons for up to 4 friends/family members.




Do you provide group classes?


Yes. We provide group classes on a private basis only. You can gather your family and friends to form a group (up to 4 persons) and learn to swim together. However, we don't have existing groups for you to join as an individual nor are we able to help you form one.




How long does it take for me to learn to swim?


This varies person to person but on average, you'll be able to swim within your first 10 lessons. To achieve this, your commitment to learning is required as well. We recommend that you schedule your classes at least once a week and practise what you learnt in between classes. This means you'll be able to swim within 10 quick weeks, or sooner depending on how much work you put in - how magical is that? In any case, don't worry about how quickly or how slowly you will take to learn but commit to learn, trust yourself and your coach and enjoy the journey! Students with water phobia for example, might take more time but they've been successful in learning to swim and what an achievement that is!




What will I learn in your programme?


In our Learn To Swim programme for adults, we will ensure you get a good foundation in swimming. As a starting point, you will learn the breaststroke (frog style) which enables you to swim leisurely and get used to moving in the water. You will also learn water treading which is a key survival skill that allows you to float and feel comfortable in the water. These are the basics that any swimmer must have. You will then learn the freestyle which is the stroke you want to master if you want to swim for fitness or to participate in open water events. Being able to swim freestyle would put you on the journey towards becoming a competent swimmer.




I want to lose weight, I want to be fitter, is swimming right for me?


Yes! Swimming is often touted as the 'best exercise' as you will be working on every part of your body. It is a cardiovascular exercise that helps in building your muscle strength and increases your heart rate. At the same time, it does not put stress on your joints which is especially important if you are overweight or have any back injuries/issues. To lose weight, the intensity of your exercise is important as well as regulating your food intake.





Triathletes

I have problems with my breathing and technique, how can you help me?


Swimming is such a technical sport where small adjustments in technique can create huge improvements. These adjustments come down to the minute details of how high you lift up your head to breathe, the angle of your catch, to the timing of your kick, for example. Correcting even one aspect can improve the ease with which you swim and help you go faster. This is where we come in. In our Stroke Correction programme, we use Video Analysis to analyse your stroke and help you identify which aspect to correct that will make the greatest impact to the way you currently swim.




What is Video Analysis? How will it help my swim?


Video Analysis is provided as part of our Stroke Correction programme. We will film your swim from different angles and expertly analyse on a computer where improvements can be made in your stroke technique. The power of video analysis is in being able to see how you swim for yourself and for us coaches to analyse the minute but important details in your breathing, stroke and kicking. Equipped with this information, we coach you and prescribe corrective drills that will create the greatest impact to your swim.




What is a swim squad? Should I join?


A swim squad is a swim training session where you will swim with another 20-30 swimmers. Every session is conducted by a coach, with a training plan designed with a specific purpose in mind - from developing your technique to endurance and speed. Imagine running with a group of friends in a stadium, where you run loops around the track; in a swim squad, you swim with 4-6 swimmers in a lane, swimming in 100m loops of a lane. Everyone is seeded into lanes according to their individual swim time and level. Swimming in the squad is essential to develop your swim and build up your fitness if you're new; and push your endurance and pace if you're training for events. You will get addicted to the atmosphere of swimming with your squad mates while seeing your improvement in the time trials we take every quarter.




Why should I train with you?


Because:

  • Our results boast of coaching adults who previously struggled to swim a lap in the pool to eventually completing 1.9km... 3.8km... 5km... 10km swims in the open water
  • Top IRONMAN and marathon swimmers in Malaysia train with us
  • We identify the most efficient technique that will enable you to swim your fastest pace for long distances; using the Swim Smooth methodology, which is globally recognised as the best coaching system for triathlon swimming




What will I learn in your programme?


We coach you in the 3 key components that will make you a good open water swimmer: technique, training & open water skills.

  • Our Stroke Correction programme will help if you have problems with your technique or want to find that missing piece to go faster in spite of training regularly
  • Our Triathlon Swim Squad programme makes it simple to meet your training goals and swim mileage with 6 training sessions
  • Our Open Water Clinics cover basic open water skills to get you started... to advanced techniques to outperform your competitors, held in the sea or lakes




I am a new swimmer, can I join your swim squad?


Yes! We welcome beginner swimmers because you can only get better with practice and if you swim more. You can join the squad if you are able to swim freestyle for 50 metres continuously without stopping. We have a beginner lane, starting at a speed of 4:00 min per 100 metres (2:00 min per 50 metres). So don't worry if you see other squad swimmers looking 'too pro', we will help you develop your swim just as we did with them. We suggest you come for a trial session first so that you can experience how swimming in a squad is like while our coach can assess your level and advise on the best plan for you.





Start Swimming Today

Coach Shauqie Aziz coaching his swimmers at MySwim Coaching